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It's got all the bells and whistles for adding additional components, plus the jacks to accommodate them. We researched that as well and got one that would handle the weight of this unit. I waited and researched every review I could find. If you planning on using as a wall mount, be sure and buy a good mount. This Samsung will make a great addition to any family. The 5+ rating is correct. We couldn't believe the clarity and quality of the picture.
I did have one immediate problem and that was a problem with the ON/OFF button for the remote control not working. The LCD it's self is beyond my expectations. Due to cold weather for delivery I waited about an hour for the unit to warm to room temperature before hooking things up and starting the set up procedure. He took a couple of minutes to confirm everything and told me that a replacement remote control would be shipped immediately. I did a lot of research and had some trepidation about ordering something of this expense on line but I have to say that I am quite pleased.
The only thing I would have liked is a bit more boost to the audio capabilities. It cleans up the action sequences very nicely. I received an immediate follow up e-mail inquiring if I was happy with the way the customer service assisted me. The 120hz refresh rate is a big plus as far as I'm concerned. I then made a call to Samsung Customer Service and had no problem in almost immediately talking to a customer service rep. HD channels are clear, bright, realistic. He provided me with a link to order a replacement remote control but I wasn't able to complete that part of the on-line procedure. I took me a few minutes of experimenting with the remote (all other functions work fine) but I have been very pleased with the intuitiveness of the set up of the programming.
Shipping and delivery were handled professionally with the new TV unpacked and set where I wanted it. The picture is fantastic. I haven't hooked it to my Hi-Fi yet but don't anticipate any problems. I was able to get on an on-line chat with a Samsung Technician without difficulty and we went through a couple of things that did not work. I told him of the problem and provided him with the on-line ticket number for returned merchandise.
All for one of the best prices I could find anywhere. The set arrived with a special delivery service that called me prior to arrival so that I would be home. They unboxed it, turned it on to make sure it was working properly, and even offered to take the trash away. I'm very pleased with this whole experience. Great job Amazon. But Amazon came through. I was a little nervous about spending a large amount of money on an item that I could not see prior to purchasing. no problem.
Performs flawlessly. Got all the cool HD stuff, surround, blue ray disc. etc. Researched this on Consumer Reports and Amazon. If you need more than this you have life issues that won't be settled by technology. Wow. I've had it for about a month and all I can say is "toto, I don't think we're in Kansas anymore". If I knew TV could be like this I would have taken the plunge earlier.
I highly reccomend this TV.Gary Eads, Tn The tv arrived on time and delivered without any problems. After seeing my friends tv ordered on line from Amazon I decided to order the same tv. Its a great tv with an excellent picture.
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